One of our favorite things to do is to read through customer reviews! We are often flattered by their kindness and we also learn valuable insights into the customer experience!
Try Before You Buy
We wholeheartedly agree with this reviewer in that choosing a mattress is a highly personal decision! It is of the utmost importance to try your mattress before you buy it!
“Selecting a mattress is an important and personal decision that happens rarely. So, it’s vital to gather sufficient information and try out as many mattresses as possible before making a decision. It requires patience. Patience and expert information is what I received from Arthur at Bed’r Mattress Farragut. Arthur met with me twice and answered all my questions as well as asked me questions to guide my decision. He was patient with my many questions and thoughtful in his responses until I made my decision. Never pushy. Looking forward to getting a Bed’r nights sleep soon. I definitely recommend Arthur at the Farragut branch.” –Dr. Murphy
Quick and Simple Shopping Experience
As long as we’ve been in the mattress industry, we’ve never known anyone to want to spend their entire day mattress shopping. Being able to choose the perfect mattress quickly can be a dream come true for many shoppers. At Bed’r Mattress we can make that happen!
“I had a great experience buying the mattress. The staff was very knowledgeable about the products being used and found my exact mattress that I wanted for the price that I wanted in under 15 minutes.” -Chuck
Managing Chronic Pain
Ongoing aches and pains can be worsened by an ill-suited mattress. We encourage all our customers to inform us of any chronic conditions they may deal with in hopes we can help alleviate discomfort where we can.
“I had been dreading shopping for a mattress and put it off for months. I didn’t want to order one online because I wanted to be sure to get one that was right for me. I’ve got arthritis and spinal stenosis in L4 & 5 so I needed a really good bed. I read up on Bed’r Mattress and everything sounded good. Joseph was very knowledgeable, friendly, not pushy at all and very helpful. I was comfortable the whole time I was there. I left without buying the one I liked because for some reason I wanted to think it over. I decided to go to the other mattress store in town, just to be sure. The salesman didn’t even bother putting a clean cover over the pillow. The beds are Sealy, but they didn’t seem well made and they weren’t near as comfortable as the beds at Bed’r Mattress. I left unimpressed. The next day I went back to Bed’r Mattress and bought the one I wanted. The process was easy and stress free. I could have saved myself the extra trip, but I didn’t. Either way, Joseph didn’t pressure me and I left feeling like I had also made a friend. Thanks, Joseph for all your help!!” -Tracy
5-Star Customer Experience
When you shop at our locally owned mattress store you’ll enjoy a 5-star experience. The Bed’r Mattress difference is substantial. Earning the title of “best” from this customer, made our day!
“Best mattress buying experience we’ve ever had. Arthur did a great job answering our questions and helping us select the perfect mattress for us. We shopped a few other mattress stores & are so glad we chose Bed’R Mattress .” -Paul
The Power of Sleep
The enthusiasm that our customers share mean the world to us! Knowing that they can be as excited as we are about the power of sleep is just awesome!
“100 STARS if I could! Do not go anywhere else! Let’s face it, shopping for a mattress sucks. We looked for months & could not agree. My husband and I stumbled into this gem by accident during a date & we are sleeping successfully every night now (after 5 months ) of having our mattress! Jacob was super welcoming & knowledgeable in directing us to what we were looking for. There was NO pressure/sales tactics involved. We had a cheap mattress from A***** that led to pains for both of us and no sleeping & it was time to invest in ourselves. Chad (owner) knows his stuff & will help you any way he can! We ended up going with the blacked out firm w/a topper! NO more pain or tossing & turning for us. It is a world of difference. I really liked they are made locally & on top of it with quality materials, & the warranty , perks, and customer service these guys have provided are TOP TIER! Sending everyone I know here to get the best sleep EVER!” -CW
Genuine Care For Our Customers
This is where it really hits home for us. We do care about our customers well-being and that means we put care into our products. You can enjoy forever warranties on many of our mattresses because we know they are designed and built for comfort and durability.
“We had an amazing experience working with Chad at the Bed’r Mattress on Kingston Pike. From the moment we walked in, it was clear that he truly knows his products inside and out. He took the time to explain the differences between each mattress, the materials, and what would best fit our comfort and sleep needs — no pressure, just honest guidance. What stood out most was how much he genuinely cares about his customers. You can tell he takes pride in helping people find the right mattress, not just making a sale. It’s rare these days to find someone who puts that much effort into customer satisfaction. Highly recommended!!!!” – Christopher
A Helpful Expert
The mattress options on the market are totally overwhelming. Not only do we understand that but we can take that overwhelm away immediately. You can rely on us to guide you personally and not get bogged down with internet research.
“When we started looking for mattresses we were completely overwhelmed but when we walked into this store we knew we were in the right spot. Michael was extremely knowledgeable and walked us through every possible detail. We are confident in our purchase and know that if any issues arise this company will 100% stand behind their products. We will definitely recommend this store to everyone we know.” -Lisa
Please don’t hesitate to shop for your new mattress! Quality sleep is life changing. We can get you there in no time and on budget. Shop with us at any of our 4 locations in Knoxville and Oak Ridge. Find us in Bearden, Cedar Bluff, Farragut, and Oak Ridge!