Learning Center Q & A

Thank you for visiting the Bed’r Mattress learning center. Here are some of our most frequently asked questions with some brief answers to help better educate our customers on intriguing subjects. Simply click on the question that relates to you and the answer will become available. If you have any additional questions please Contact Us, and a specialist will respond within 24 hours. Thanks again for visiting!

We recommend, and experts say, that it is a healthy resolve to replace your mattress set every 7-12 years on conventional sleep sets and 15-20 years on specialty mattresses like latex or memory foam. As we age, our bodies change and so do our comfort and support needs.

Some mattresses are more susceptible to this than others. Body conformability is actually a positive thing in plush mattresses. This means the mattress is cradling your body and relieving pressure. If you see no conformance then you may have a problem. Most mattresses are warrantied to cover conformability over 1 1/2 inches and specialty mattresses are warrantied on 3/4 inch.

Actually, the boxspring can be the first thing to go in a sleep set. It works like the foundation on a house. It supports the weight of the mattress all day and night, as well as supporting you as you sleep. Replacing the boxspring is essential to receiving maximum performance from your new sleep set. Also, most manufacturers will only warranty your new mattress purchase when it’s used on their matching box spring or foundation. Alternatively, you can consider using an adjustable base as your foundation. This allows you to adjust your sleeping position at the touch of a button. If you choose a split king set up (two twin extra long mattresses), you can customize your position totally independent of your partner’s.

To ensure your warranty by protecting your mattress from stains or any other accidents that may occur. Warranties are voided by the manufacturers when stains are present. Protecting your mattress lessens your chances of wear and tear. We sweat and shed skin cells in our sleep. Without the all new, state of the art, waterproof mattress protector, these excretions seep into the mattress, causing the mattress to break down and become unclean. Research shows that an unprotected mattress can double in weight in only 5 years time.

Flipping your mattress is not necessary on one-sided mattresses, but we do recommend rotating your mattress every 3-6 months for consistent and even wear. If your mattress is double-sided we recommend flipping your mattress over every 3-6 months.

We carry only the top brands of bedding in the industry that are fully warranted against defects. You can feel safe knowing you have purchased the best available brands in the industry. Most all of our brands have at least 50 years standing tradition, giving you peace of mind in your purchase. Plus, we carry our own brand (The Bed’r Mattress Brand) including pillows, sheets, toppers, and mattress protectors offering a limited lifetime warranty.

We are a locally owned and operated business helping people sleep Bed’r since 1992. Our sleep professionals will make your buying experience easy, simple and fun! Because we do not have a big corporate office to finance, we can save you hundreds of dollars on comparable sleep sets. Additionally, we are the EXCLUSIVE dealer of the locally handcrafted Bed’r Mattress brand. The Bed’r Mattress brand is designed by our owners to give you the best in quality and value and, all Bed’r Mattresses are made in the U.S.A! Financing available! 

As an industry leader for over 29 years, we are confident that we can offer you a bed’r experience than anyone else can with our commitment to customer service and quality products. Our employees are true sleep professionals that will help solve your sleep problems.  They can guide you quickly to choices that make sense for your individual needs and take away the overwhelm. Our service doesn’t stop after the sale. If you don’t love your new mattress after 120 Nights, we’ll swap it out for you under our 120 Night Guarantee!

The Bed’r Mattress Brand offers generous warranties! Every Bed’r Mattress comes with at least a 10 year warranty. In fact, some mattresses are backed by a lifetime warranty! It’s our promise to you that we stand behind our designs, have confidence in our manufacturers, and take pride in what we do.

We have 5 locations across East TN and Georgia! We offer local delivery on mattresses, foundations, furniture, and more! Plus, on select products, we offer drop shipping direct to your door anywhere in the USA! Visit our Store Locator here. 

We are open Monday-Saturday at all locations. Sunday hours are available by appointment at most locations!

Please email us 24/7 at info@bedrmattress.com, chat with us at www.bedrmattress.com, or message us @bedrmattressusa so we can help you further. Or call us at (844) 865-BEDR!

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