Knoxville TN Mattress Stores FAQ

Learning Center Q & A

Thank you for visiting the Bed’r Mattress learning center. Here are some of our most frequently asked questions with some brief answers to help better educate our customers on intriguing subjects. Simply click on the question that relates to you and the answer will become available. If you have any additional questions please Contact Us, and a specialist will respond within 24 hours. Thanks again for visiting!

How often should I replace my mattress set?

We recommend, and experts say, that it is a healthy resolve to replace your mattress set every 7-12 years on conventional sleep sets and 15-20 years on specialty mattresses like latex or memory foam. As we age, our bodies change, and so do our comfort and support needs.

Will this mattress get body impressions?

Some mattresses are more susceptible to this than others. Body conformability is actually a positive thing in plush mattresses. This means the mattress is cradling your body and relieving pressure. If you see no conformance then you may have a problem. Most mattresses are warrantied to cover conformability over 1 1/2 inches and specialty mattresses are warrantied on 3/4 inch.

Do I need to purchase a new boxspring?

Actually, the boxspring can be the first thing to go in a sleep set. It works like the foundation on a house. It supports the weight of the mattress all day and night, as well as supporting you as you sleep. Replacing the boxspring is essential to receiving maximum performance from your new sleep set. Also, most manufacturers will only warranty your new mattress purchase when used on their matching boxspring or foundation.

Why should I purchase a new mattress protector?

To ensure your warranty by protecting your mattress from stains or any other accidents that may occur. Warranties are voided by the manufacturers when stains are present. Protecting your mattress lessens your chances of wear and tear. We sweat and shed skin cells in our sleep. Without the all new, state of the art, waterproof mattress protector, these excretions seep into the mattress, causing the mattress to break down and become unclean. Research shows that an unprotected mattress can double in weight in only 5 years time.

Do I need to flip this mattress?

Flipping your mattress is not necessary on one-sided mattresses, but we do recommend rotating your mattress every 6 months for consistent and even wear. If your mattress is double-sided we recommend flipping your mattress over every 6 months.

What's the best brand of bedding accessories to buy?

We carry only the top brands of bedding in the industry that are fully warrantied against defects. You can feel safe knowing you have purchased the best available brands in the industry. Most all of our brands have at least 50 years standing tradition, giving you peace of mind in your purchase. Plus, we carry our own brand (The Bed’r Mattress Brand) including Cuddl’r pillows with a 2 year warranty and the Bed’r Mattress Brand mattress protectors offering a limited lifetime warranty.

Why should I buy from Bed'r Mattress?

We are a locally owned and operated business helping people sleep Bed’r since 1992. Our sleep professionals will make your buying experience easy, simple and fun! Because we do not have a big corporate office to finance, we can save you hundreds of dollars on comparable sleep sets. Additionally, we are the EXCLUSIVE dealer of the locally handcrafted Bed’r Mattress brand. The Bed’r Mattress brand is designed by our owners to give you the best in quality and value and, all Bed’r Mattresses are made in the U.S.A! Financing available!

Why shouldn't I buy anywhere else?

As a industry leader for over 25 years, we are confident that we can offer you a bed’r experience than anyone else can with our commitment to customer service and quality products. Our employees are true sleep professionals, that will help solve your sleep problems. They can guide you quickly to choices that make sense for your individual needs and take away the overwhelm. Our service doesn’t stop after the sale. If you don’t love your new mattress after 120 Nights, we’ll swap it out for you under our 120 Night Guarantee!

What warranties do you offer?

The Bed’r Mattress Brand offers generous warranties! Every Bed’r Mattress comes with at least a 10 year warranty. Mattresses in The Bed’r Nights Collection like the Cradle, Conform and React come with a 20 year warranty That is our promise to you that we stand behind our designs, have confidence in our manufacturers and pride in what we do.

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